GetWired Tronics makes online shopping easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘Add to Cart’, to add this product to your cart,
- Click on ‘cart’ in the top right corner,
- Register/Login into your account by entering your email and password,
- Enter your shipping/billing information,
- Choose your preferred payment option,
- Click on ‘Confirm order’ to proceed to the payment portal and complete your order.
Once your order is placed, we will either automatically confirm it by notifying you via email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. In case you have a doubt about whether the confirmation was done or not, do not hesitate to contact our Customer Service at 0740 400 500 or click on the following link and fill the form.
Once the status of the order changes to shipped you can track its whereabouts using the tracking number via our track your order page. You will also receive updates via your email used to make the order.
We do our best to get your orders delivered within the same day you order if delivery is within Nairobi, or next day for the rest of the country.
Please get in touch with our Customer Service Team at 0740 400 500 or click on the following link and fill the form.
If you cancel your order online, you will receive a refund details request 24hours. If you reject the delivery of the order, your refund will be processed as soon as the order is updated to the delivery failed within 24 hours.
Before delivery, you will receive a text notification in the morning with the delivery associate’s details. Our delivery person will then contact you to confirm your availability and exact location.
Delivery charges are the costs undertaken by GetWired Tronics and our logistics partners to bring your ordered item(s) to your doorstep. This takes into consideration the size of the item(s) and your location. You can find out more on our Shipping Policy
Yes, we do, we currently do home deliveries within Nairobi only. For the rest of the country, we can deliver via a pick-up station to a town near you.